Case study

94% acceptance. Tech hiring wins.

Tech is one of the most competitive talent markets. And a leading financial services company needed that talent fast — it was the only way to successfully shift from traditional in‑person services to a fully online experience. It was exactly the kind of challenge PeopleScout loves to rise to.

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offer acceptance rate

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interview-to-offer ratio

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candidates for client to choose from

The challenge

A leading financial services organisation was undergoing significant change. They were moving away from traditional in-branch banking to seamless online and app-based experiences. Naturally, they needed the talent to support the transformation.

Except there was a catch. The UK’s demand for technology professionals had surged by over 40%, creating an incredibly competitive talent market. They needed rapid assistance to fill specialist roles across key technology profiles: customer journey managers, technical delivery managers, and product owners.

With digital transformation timelines that wouldn’t wait, they needed a recruitment partner who could scale at pace and deliver results immediately. This was a challenge built for PeopleScout’s Creative RPO experts. Where industry-first thinking meets urgent execution.

The solution

Within a span of just five days, we assembled and deployed a dedicated specialist tech recruiting team that was ready to hit the ground running. We knew we needed to do more than just post and hope.

Recruitment marketing strategy

Our team devised a comprehensive recruitment marketing strategy that combined targeted job boards, strategic social media campaigns, and proactive direct sourcing to reach the right talent at the right place and the right time.

Proactive headhunting

Proactive headhunting was built into the approach to secure in-demand technology profiles, even in hard-to-fill locations.

Full-cycle talent acquisition support

What elevated our solution was the full-cycle partnership we provided, integrating the client’s hiring system with complementary HR tech platforms. Every stage of the candidate journey — from attraction, sourcing and screening to shortlisting, interview scheduling and offer management — was supported by us.

Staying aligned, always

Constant collaborative communication ensured we could share data and insights in real time, enabling fast, informed decision-making as requirements evolved.

Results

The payoff? Game-changing results.

430+ comprehensive, in-depth conversations were held through screening calls, which ensured quality while maintaining momentum. Amidst a range of technical specifications and stringent financial service regulations, we presented 297 qualified candidates for the client to pick from. Our interview to-offer ratio of 1.5:1 hit the ball out of the park, demonstrating the quality of our candidate selection and preparation. With an exceptional 94% offer acceptance rate, two things became clear. Our market insights and expertise translate to committed hires. And most importantly, Creative RPO delivers, especially under pressure.

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